Our business and this website
This website and the Pioneer Valley Water Filtration service message program are operated by Thrive Solar Inc. DBA Pioneer Valley Water Filtration. You can use this website to ask about water filters, softeners, water data, testing, and service.
Requests and water services
A form request is not a confirmed appointment, purchase, or promise that your water is safe. We will discuss your needs and agree on a next step. Available local water data does not replace a test of your own water when one is needed. Prices, scope, timing, and product terms are discussed separately before service.
SMS program and consent
Program name: Thrive Solar Inc. DBA Pioneer Valley Water Filtration service messages. The program sends texts about your inquiry, appointment reminders, and service updates. It does not enroll you in unrelated advertising or promotional texts.
To opt in, enter your mobile number on our request form and actively check the separate SMS consent box. The box starts unchecked. You can submit a request without SMS consent. Consent is not a condition of purchase. You confirm that you may give consent for the phone number you provide and will tell us if that number changes.
Message frequency and charges
Message frequency varies based on your inquiry, appointments, and service needs. Message and data rates may apply. Your mobile provider sets those rates. Contact your mobile provider with questions about your plan.
How to stop messages
Reply STOP to any program text to opt out. After opting out, you may receive one message confirming that you have stopped the program. No further program messages will be sent unless you choose to opt in again. You can also call us to ask to stop messages.
How to get help
Reply HELP for help. You can also call 1 (413) 288-5677 and ask for George Panch. Please use the phone number for help if you have not received a program text.
Delivery and carriers
Carriers are not liable for any delayed or undelivered messages. Message delivery depends on your mobile network and other providers. Text messaging is not an emergency service. For urgent water safety concerns, follow local health advice.
Your privacy
Read our Privacy Policy to learn how we collect and use your details. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
Website use and updates
Please provide accurate details and do not misuse this website, submit spam, or try to access someone else’s information. We may update these terms by posting a new version and date here. New uses of your mobile number require the appropriate consent.
Contact and support
For help, questions about your details, or to ask to stop messages, call 1 (413) 288-5677. Ask for George Panch.
Thrive Solar Inc. DBA Pioneer Valley Water Filtration
15 Taylor St
Springfield, MA 01103